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http://www.innovationforgrowth.co.uk/Blog/have-you-digitized-your-journey-map/

Do you know why it's important to digitize your journey maps?

In the past, I've written about some of the myths of journey mapping. One of those myths was:

Without a digital mapping platform, I can't even begin to map.
Tags: customer experienceAnnette Franz (Gleneicki)employee experiencejourney mappingdigital platformFacebook Like
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http://accounting.blogs4all.co.uk/crisis-management-strategies-ian-mitroff-on-successfully-managing-crises/



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